What Is A Conflict Of Interest?
A conflict of interest may arise when someone has competing personal and professional interests. This can affect the fulfilment of professional duties because the person might not be able to keep his personal bias aside. There has been a question regarding support coordination, as support coordinators are usually expected to fulfil their duties without any bias and with utmost honesty and responsibility. Participants wonder what can happen if their support coordinator has a conflict of interest. NDIS has some guidelines and regulations to resolve such issues.
Personalised Support Services help you find the right support coordinator in Melbourne. They have significant experience with the program, and they can help you choose the right person to avoid any conflict of interest.
What Can Cause Conflict Of Interest?
There can be many reasons for a conflict of interest to arise, and some of them are as follows.
- The support coordinator might have different religious beliefs than you.
- They might be working at another place as well.
- They might have friends or family that work somewhere else and might have some differences in beliefs.
- They might be given some gifts from other participants or clients that cause bias.
Support Coordinator’s Responsibilities
NDIS code of conduct requires all NDIS providers and support coordinators to act with utmost honesty and integrity. Following are some of the responsibilities they must fulfil.
- Recommend and connect the participants to their required support.
- Maintain dignity and avoid any kind of conflict of interest.
- Avoid engaging in any restrictive practices.
How Does NDIS Deal With A Conflict Of Interest?
Suppose your support coordinator does not avoid a conflict of interest while delivering the support, the NDIS Commission can take action against the provider. It is your provider’s responsibility that compliance is maintained. Participants and providers are encouraged to voice any concerns regarding this topic so the Commission can look into the matter and deal with it according to their guidelines. NDIS is also responsible for ensuring that the support coordinator’s conflict of interest doesn’t have any effect on the participant’s health or his plan’s outcome.
How To Manage A Conflict Of Interest
NDIS deals with the conflict of interest according to the Commission’s regulations. However, there are some things that you can do to make the investigation easier and quicker for them, and you can also avoid getting into the procedures for longer.
Keep A Record
Your support coordinator assists you in managing your NDIS plan. They are responsible for connecting you with the necessary support so you can reach your goals faster. However, keeping a record of every option your support coordinator provides is important. Even if your support coordinator doesn’t have a conflict of interest, you should still keep a record of everything in case you need evidence in the future. A record will make your case stronger, and it will lessen the burden on the Commission.
If you are looking for a trustable support coordinator in Melbourne, reach out to Personalised Support Services and let their experienced team find the right support coordinator for you.
